Support
Most problems have a two-minute fix. Start here; if nothing matches, a human reads every message.
Learn the interface
The fastest way in is the built-in tour: open the movie catalog and follow the welcome walkthrough — it introduces the three core lists (watchlist, seenlist, blacklist) that make everything else work. The getting-started guide covers the same ground in text.
Fix an import
Imported into the wrong list? You can restore a list to its pre-import state from the import/export page in your user menu — but only for the most recent import. Earlier imports are permanent, so double-check the target list before importing. Details in the import guide.
Account, privacy and data
Export your data, change privacy settings or delete your account from account settings (user menu, top right). The privacy page explains what’s collected and every control you have.
Billing
Premium subscriptions are managed through the billing portal — upgrade, downgrade or cancel there, effective immediately. What happens after cancellation is described on the Premium page.
Something is broken
Tell us. A short note with what you clicked and what you expected goes a long way.